Alcman provides full technical support to installations during the requested hours.
The added values of customer support are:
- Targeted advice for the proper management of daily operational cases
- Research and interpretation of data and relevant events, and anything that might turn them into information for decision support
Alcman is designed to allow third-parties and customers to make direct changes in management policies as a result of organizational changes, with Alcman’s full assistence because:
An aware customer is a satisfied one.